Privacy Policy

Last Updated: 22 July 2026

1. Who We Are

CITIDES is a trading name of CT DESIGNS TASARIM LTD. ("CITIDES", "we", "us"), a supply chain and sourcing consultancy based in the United Kingdom. We are the data controller for the personal data described in this policy. You can reach us at info@citides.com or +90 535 419 1584.

2. Data We Collect

• Contact form data — when you use our contact form we collect your name, email address, company name (optional), and the content of your message.
• Correspondence — if you email or call us, we keep a record of that communication for as long as it is relevant to our business relationship.
• Technical data — our hosting provider may log IP addresses and basic request information for security and operational purposes.

We do not use advertising trackers or sell personal data to third parties.

3. How and Why We Use Your Data

• To respond to your enquiries and provide our services (legitimate interest / contract).
• To maintain business records and comply with legal obligations.
• To keep our website secure and operational (legitimate interest).

4. Legal Basis

We process personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our legal bases are: performance of a contract, legitimate interests (responding to enquiries, running our business), and compliance with legal obligations.

5. Data Retention

We keep contact enquiries for as long as necessary to handle your request and any follow-up, and business records for the periods required by UK law. You may ask us to delete your data at any time (see Section 7).

6. Sharing and Transfers

Your data is stored with our website hosting and database providers, who act as data processors on our behalf. We do not share your personal data with other third parties unless required by law. Where data is processed outside the UK, appropriate safeguards are applied.

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Object to or restrict our processing.
• Data portability.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email info@citides.com. We respond within one month.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with its revision date.